Privacy Policy

Effective Date: April 7, 2026  |  Last Updated: April 7, 2026

Central Pro Services ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website centralproserv.com, request our services, or communicate with us via email or SMS text message.

Please read this policy carefully. By using our website or providing your information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit your information.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, company name, mailing address, email address, and phone number.
• Payment Information: Credit card details and billing information collected for service payments. Payment data is processed through secure third-party payment processors and is not stored on our servers.
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, referring URLs, and other analytics data collected automatically through cookies and similar technologies.
• Communications: Messages, inquiries, and other content you submit through our website forms, email, or SMS.

2. How We Collect Information

We collect information in the following ways:

• Directly from you when you fill out a contact form, request a service estimate, open an account, or communicate with us.
• Automatically through cookies, web beacons, and analytics tools when you browse our website.
• From third-party services such as our field service management platform and scheduling tools used to fulfill your service requests.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand how visitors interact with our content. Cookies are small data files stored on your device.

You may control cookie settings through your browser. Note that disabling cookies may affect the functionality of certain parts of our website. By continuing to use our website, you consent to the use of cookies as described in this policy.

4. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and fulfill property renovation and maintenance services.
• Process payments and send invoices and order confirmations.
• Respond to inquiries, service requests, and customer support needs.
• Send transactional communications related to your service (appointment reminders, order updates, etc.).
• Send marketing and promotional emails and SMS messages, with your consent where required.
• Improve our website, services, and customer experience.
• Comply with applicable legal obligations.

5. Email Communications (CAN-SPAM Compliance)

We send commercial email communications in compliance with the CAN-SPAM Act. When we send marketing or promotional emails, we will:

• Clearly identify the message as coming from Central Pro Services.
• Use accurate and non-deceptive subject lines and sender information.
• Include our valid physical mailing address: 500 Clements Bridge Rd., Barrington, NJ 08007.
• Provide a clear and easy way to opt out of future marketing emails in every message.
• Honor all opt-out requests promptly, within 10 business days.

To unsubscribe from our marketing emails, click the "Unsubscribe" link in any email we send, or contact us directly at info@centralproserv.com.

6. SMS / Text Message Communications (TCPA Compliance)

We send SMS text messages only with your prior express written consent, in compliance with the Telephone Consumer Protection Act (TCPA). By providing your mobile phone number and opting in to receive text messages from us, you agree to receive automated or manually dialed text messages from Central Pro Services, including service updates, appointment reminders, and marketing promotions.

Standard message and data rates may apply. Message frequency may vary.

To opt out of SMS messages at any time, reply STOP to any text message we send. You may also reply HELP for assistance, or contact us at 609-496-9436 or info@centralproserv.com.

Consent to receive SMS messages is not a condition of purchasing any product or service from us.

7. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: We share information with trusted third-party vendors who assist us in operating our business (e.g., payment processors, scheduling software, SMS and email platforms). These parties are contractually required to protect your data.
• Legal Requirements: We may disclose information if required by law, subpoena, court order, or to protect the rights, property, or safety of Central Pro Services, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

10. Your Rights and Choices

Depending on your state of residence, you may have the following rights regarding your personal information:

• The right to access or request a copy of the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information, subject to certain exceptions.
• The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information in Section 12 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Central Pro Services
500 Clements Bridge Rd.
Barrington, NJ 08007
Phone: 609-496-9436
Email: info@centralproserv.com

13. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

This Privacy Policy is intended for informational purposes and does not constitute legal advice. Central Pro Services recommends consulting with a qualified attorney to ensure full compliance with all applicable federal and state privacy laws.